When the person cannot be found

Sometimes the address on the papers is old, or the person has moved. Here is what we report, what your options are, and how service continues once you have a current address.

  • Every attempt documented
  • Return of non-service
  • No skip tracing sold

What we do at the address

We make the attempts included in your order at different times of day, and we record each one with the date, time, GPS location and a photo. If someone at the address tells us the person moved, or a new occupant answers, we write down what we were told and show it in your client portal.

If service cannot be completed, you receive a sworn return of non-service describing every attempt. Courts rely on that document when you ask for more time or for another way to serve.

Finding a current address

We do not sell skip tracing, locate searches or address verification. In Florida, finding where a person is for a fee is private investigation work under Chapter 493, Florida Statutes. To get a current address you can:

  • check your own records, such as the lease, the contract, payment records or emails;
  • ask your attorney, who can request the information in the case; or
  • hire a licensed Florida private investigator.

When you have the new address, order service there like any other address. Service is priced per address.

If the person still cannot be found

For certain kinds of cases, Chapter 49, Florida Statutes, allows service by publication after a diligent search, which needs a sworn statement describing the search. Whether that applies to your case is a question for your attorney or the court. This page is general information, not legal advice.

Order service online or call (786) 241-4146.

Common questions

Do you offer skip tracing?

No. We serve papers at the address you give us and document every attempt. A current address can come from your own records, your attorney, or a licensed private investigator.

What do I get if the person is not at the address?

A sworn return of non-service listing every attempt, with dates, times and what we were told at the address.

Is serving at a new address a new order?

Yes. Service is priced per address, so a new address is a new order at the same flat rates.